Our practice provides a range of pet care services. If you have any questions about your pet's need for treatment or a specific aspect of our service, please call the veterinary practice or email us.
We offer a complete veterinary service
The practice provides a full range of services and our veterinary care is underpinned by the use of a full range of modern treatments. A list of services is detailed below:
If you think you have an emergency then please call 023 8025 2543.
If your pet is ill or you have a routine care query then you may arrange a consultation with one of our veterinary surgeons. Our aim is to understand your concerns, examine your pet and then discuss the treatment options available including likely outcomes and possible costs where relevant. If you are unsure if you need a consultation then please contact the surgery and have a chat with one of our nursing staff who will be happy to guide you.
In the veterinary world, like so many things in life, it is important to know your limits. When we are presented with a particularly difficult case or an exotic pet, then we may refer it on to a vet who specialises in that field. There are a surprising number of these centres available, ranging from one-man practices with a specific interest to multi-disciplinary organisations and universities. They do not see 'first opinion' cases so you will need to go to a practice such as ours and then be sent on to one of these centres. They are very specialised and cater for everything from microsurgery of the eye to MRI scans. We have an extensive list of such practices and commonly refer clients to the appropriate specialist and although we have no input to the service you receive we do try to monitor how our client are treated to ensure that you and your pet are treated in accordance with our own standards.
Weight Watchers clinic
A little extra weight can be a challenge to us all and just like people your pet can suffer too. The health drawbacks are just the same for your pet as it is for you or I and so too are the benefits of maintaining a good body weight. Dieting your pet might sound easier than dieting yourself but many people find this not to be the case. If you need a helping hand, we run regular Weight Loss clinics with trained staff who will monitor your pet's weight, calculate feed intakes and future weight targets, and formulate exercise regimes for safe and continued weight loss. These are free to join.
Dental Care clinics
Dental disease is a very common complaint in our pets and has all the drawbacks of the condition when found in humans. Halitosis (bad breath), gingivitis (inflammed gums), and pain to name a few. We can help prevent this by starting a routine dental care program. It is not as difficult as it sounds and if done properly can make a significant difference to many pets. These clinics are held at our Boyatt Wood branch (023 80629050) and are run by fully trained members of staff. There is a small fee to join but this includes an initial assessment of dental health and a goodie bag with a starter pack.
You have just acquired your new puppy - it's an exciting time but remember one thing - it may be with you for up to twenty years. Hopefully this will be one of the most rewarding things you have ever done and you will both gain much enjoyment from this relationship. The secret is to start right. There is much to learn and it is important to get the basics right from day one as this will be the foundation for years to come. To help you we run puppy parties, these are fun educational evenings for both dog and owner. You learn the basics of health care and training, your puppy has fun and learns to socialise with other pups in a controlled environment. There is a small fee to join recently introduced due to a number of signed up people not showing up.
NOTE CRITERIA CHANGED JANUARY 2012
These days everyone travels more, even our pets and this is due to pet passports. There are two means of taking your pet abroad and requirements can be very different, (i) import/export where the pet is permanently moving abroad or to the UK and (ii) passport where the pet is only leaving the UK for a short period of time and must be able to re-enter without the need for quarantine. We advise on the former on an individual basis and take guidance from DEFRA. Pet passports are common nowadays, are easily arranged and cover a surprising number of destinations. Your pet must be microchipped and vaccinated against rabies before a passport is issued. There are a few important things to be aware of, mainly it will be at least three weeks before your pet can travel and like ourselves it is important to make sure you take your pet's passport with you. There are a few other re-entry requirements that you will need to fulfil to avoid problems on your return, mainly your pet should be treated for tapeworms 24-120 hours before re-entry (the requirement for tick treatment has been lifted but we would recommend you treat your pet regardless). If you are thinking of taking your pet abroad please get in touch in lots of time and we can advise you on the procedure.
We all need our 'jabs'. Pets too (Dogs/Cats/Rabbits, others also that we don't deal with at CFVS). The general rule is an initial course as a baby and then annual booster to keep the immunity levels high. The regimen required will depend on the type and age of your pet and some courses can start from as early as six weeks. So as soon as you have your new pet give the surgery a call and we will be more than happy to discuss the requirements with you
This is an excellent way to identify your pet. It involves the implantation of a chip (about the size of a large grain of rice) between the shoulder blades. This is relatively painless and is well tolerated although many people close their eyes at the time (including me!). This chip carries an unique number that is linked to your pet, the details of which are stored on a central database. Should your pet stray or for any reason get separated from you and be scanned by a rescue organisation or vet then your details are immediately to hand. This allows contact to be established quickly to aid return of the pet and is also useful where emergency veterinary treatment is required. 'Chipping is also a requirement for the Pet Passport Scheme. Current legislation means that all dogs must be microchipped as of April 1st 2016. Please remember to update your details with the database if you change address or telephone number.
Radiology (the taking of Xrays) is a common procedure in the veterinary field. It allows us to 'see' things that we wouldn't normally be able to see. Over the years we have invested heavily in our radiology suite and now have a top quality digital system. This means no more holding up Xrays in front of a light screen and it gives us several advantages. All our Xrays are instantly available on the screen in all consulting rooms and in the operating theatre. We can manipulate the images to lighten or darken, to magnify or to change contrast, to highlight the problem area. We can also email them or put them on a CD and send them to a referral centre. Xrays are a useful entity but also are a form of radiation and as such we have stringent H&S rules to obey when we use them. So we must almost always sedate the patient to get a meaningful result and we are not permitted under any circumstances to allow the owner hold their pet while we are taking the xrays. We hope that owners understand these regulations and appreciate that their are no exceptions to them.
Full Operating Facilities
We have sadly taken the decision not to reapply to the RVC (Royal College of Veterinary Surgeons) Practice Standards Scheme as we felt it had lost its way and had become too focussed on box-ticking rather than actually looking at the quality of the work being done (a trend I see in many organisations today). Whilst being a member of the scheme we had certain standards to achieve which included areas such as the operating theatre. To this end we undertook an extensive refit of our theatre in October 2008. The requirements did not only include fixtures and fittings however and we were obliged to meet certain standards of practice in areas such as anaesthetic monitoring, sterilization and patient monitoring. We had many of these criteria in place long before our entry into the scheme and continue to ensure they are met now we are no longer members. We feel our staff are better focussed on the animal’s welfare whilst in theatre as they are no longer obliged to note and record superfluous data and fill endless paperwork. We are still bound by the code of ethics and standards that membership of the Royal College of Veterinary Surgeons imposes on each registered veterinary surgeon and veterinary nurse, so you can rest assured that your pet is still protected in these ‘unseen’ areas.
We have an extensive range of equipment for monitoring including ECG (to monitor heart rate and rhythm), Pulse Oximeter (to measure the levels of oxygen in the bloodstream) and Blood pressure monitor (Sphygmomanometer). Likewise with the surgical equipment - we have many specialised tools to help us perform the various surgical tasks we undertake. We have a separate 'prep' area and a modern autoclave to help ensure facilities meet the highest standards.
Our most important asset, is however the staff and they are obliged by us and the Royal College to undertake continued training to ensure they are up to date with all the current methods and techniques. So when you request to see a particular veterinary surgeon and they are 'not there', remember they might not be on holidays again.
An ever increasing part of our job involves using laboratory techniques to improve our diagnosis and treatment of our patients. At the Chandlers Ford Veterinary Surgery we have invested in both equipment and training to ensure that we provide a cost-effective laboratory service that utilises modern technology and techniques. We can 'run' an extensive series of tests 'in house' and have the results within hours. More complex or specialised tests are sent by courier to one of the nation's leading veterinary laboratories and sometimes to further afield. Our priority is to get the correct diagnosis as promptly as possible and to this end we periodically review our laboratory services as this is an area of constant change.
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|Full Operating Facilities|
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